PbPilot Terms of Service

PbPilot is a productivity and workflow assistance tool designed to help licensed and qualified inspectors collect, organize, and generate reports related to lead-based paint hazards. The Platform is intended solely as a tool to streamline the report-creation process and is not a substitute for professional judgment, training, or regulatory expertise.

PbPilot does not provide professional, legal, environmental, health, safety, or regulatory advice. The Platform is a data-management and report-assembly tool only.

• Lead-based paint inspection and risk assessment reports are highly regulated legal documents that carry significant legal, financial, and public-health consequences

• Such reports may be relied upon by government agencies, property owners, tenants, lenders, insurers, courts, and other third parties

• The accuracy, completeness, regulatory compliance, and legal sufficiency of any report generated using the Platform rests entirely and exclusively with the User

• PbPilot has no obligation or ability to verify the accuracy or completeness of any data entered by the User or any report generated through the Platform

PbPilot is designed to provide the User with full control over all aspects of the report-generation process. The Platform allows Users to:

• Review all data and content prior to report generation

• Add, remove, edit, or modify any content at any stage of the workflow

• Override any auto-populated, suggested, or pre-filled fields

• Control formatting, layout, and final output

• Review and approve the final report before submission or distribution

Because the User maintains full and exclusive control over the report before finalization, the User assumes all responsibility and liability for:

• The accuracy and correctness of all data and information in the report

• The completeness of the report, including all required components, sections, and disclosures

• Compliance with all applicable federal, state, and local regulations, including but not limited to HUD guidelines, EPA requirements, and state-specific rules

• Formatting, content, conclusions, and any representations made in the report

• Any errors, omissions, misstatements, or inaccuracies, whether or not resulting from auto-populated data, suggested content, or platform-generated fields

To the maximum extent permitted by applicable law:

• Errors, omissions, or inaccuracies in report content

• Regulatory non-compliance, whether federal, state, or local

• Enforcement actions, citations, or orders issued by any government authority

• Civil liability, including claims brought by property owners, tenants, or third parties

• Administrative penalties, fines, or sanctions

• Professional discipline, license suspension, or license revocation

• Personal injury or property damage claims arising from reliance on reports generated using the Platform

PbPilot shall not be liable for any incorrect, incomplete, non-compliant, or misleading report, regardless of whether such report was generated in whole or in part using the Software, and regardless of whether any error was caused by or related to any feature, function, or output of the Software.

The Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of:

• Merchantability

• Fitness for a particular purpose

• Accuracy, reliability, or completeness of any output

• Compliance with any federal, state, or local regulatory requirement

• Error-free, uninterrupted, or secure operation

• Suitability for government submission or regulatory filing

• Non-infringement

No oral or written information or advice given by the Company or its representatives shall create a warranty not expressly stated in these Terms.

• Any indirect, incidental, special, consequential, or punitive damages of any kind

• Regulatory fines, penalties, sanctions, or enforcement costs

• Professional discipline, license suspension, revocation, or related impacts

• Losses, damages, or claims arising from any third party's reliance on any report generated using the Platform

• Lost profits, lost revenue, loss of data, or business interruption

• Any damages arising from the User's inability to use the Platform or from any interruption, suspension, or termination of access

The limitations set forth in this Section shall apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, and even if the Company has been advised of the possibility of such damages.

The User agrees to defend, indemnify, and hold harmless PbPilot and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, liabilities, losses, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Any report generated by the User using the Platform

• The User's inspection activities, practices, or professional conduct

• Any regulatory enforcement action, investigation, or proceeding related to the User's work

• Any third party's reliance on any report or data produced by the User through the Platform

• The User's breach of these Terms or violation of any applicable law or regulation

• Any claim that the User's use of the Platform infringed the rights of a third party

• All rights, title, and interest in and to the Platform, including all software, algorithms, interfaces, documentation, trademarks, and other intellectual property, are and shall remain the exclusive property of PbPilot. These Terms grant the User a limited, non-exclusive, non-transferable, revocable license to use the Platform solely for its intended purpose during the term of the User's active subscription.

• The User retains all ownership rights to the inspection data entered into and the reports generated through the Platform. However, the User grants PbPilot a non-exclusive, royalty-free license to use aggregated and anonymized data derived from platform usage for the purposes described in the Privacy Policy, including platform improvement, product development, and industry analytics.

• The Company reserves the right to modify, update, enhance, or discontinue any feature or functionality of the Platform at any time, with or without notice. No guarantee is made that the Software will meet current or evolving regulatory requirements in any jurisdiction.

• The Company may revise these Terms at any time by posting updated Terms on the Platform. Material changes will be communicated via email or in-platform notification at least thirty (30) days before taking effect. Continued use of the Platform after the effective date of revised Terms constitutes acceptance of the updated Terms.

• Any dispute, controversy, or claim arising out of or relating to these Terms or the use of the Platform shall first be subject to good-faith negotiation between the parties for a period of thirty (30) days.

• If the dispute is not resolved through negotiation, it shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association, with the arbitration conducted in the State of Ohio.

• Each party shall bear its own costs and attorneys' fees in connection with any arbitration, unless the arbitrator determines that the circumstances warrant a different allocation. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles. To the extent any matter is not subject to arbitration under Section XI, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Ohio.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy and any applicable subscription agreement or order form, constitute the entire agreement between the User and PbPilot with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

• PbPilot

• Email: support@pbpilot.com